We have prepared this Refund Policy to explain when you can request a refund with respect to products and services acquired from NIDOE Europe or through us from our partners and/or affiliates (collectively “Services”).

General Terms

General terms apply to all refund eligible Services. In addition, there may be special term(s) that apply to a specific product and/or service and those are outlined below.

  • In no event is the same Service eligible for more than one refund.
  • Service(s) must be cancelled before we can issue a refund.
  • No refund will be made if your Service(s) are suspended or terminated for cause.
  • All refunds are processed in Euro: you, the customer, bear sole responsibility for any fluctuations in the exchange rate(s) between the time of payment and the time of refund.
  • Purchases made by credit card or PayPal may be refundable to the source of payment. NIDOE Europe is not responsible for any additional charges imposed by your credit card company or PayPal in the case of refund.
  • Any processing fee(s) will be deducted from a refund.

Additional refund requirements may apply based on specific terms and conditions notified to you when purchasing any Service(s).